ZONESTRIKE

Privacy Policy

Last updated: June 27, 2026

At ZoneStrike (the “Website”, “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, maintain, disclose, and safeguard your information when you visit our website, register an account, or utilize our financial software applications and Expert Advisors (EAs).

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).

  • Information You Provide Voluntarily:
    • Account Details: Name, email address, username, password, and contact details provided during registration.
    • Billing and Payment Info: Payment card details, billing address, or cryptocurrency wallet details necessary to process transactions. (Note: Financial transactions are processed via secure third-party payment gateways; we do not store your full raw credit card information on our servers).
    • Support Correspondence: Information you submit when contacting our customer support or technical assistance teams.
  • Information Collected Automatically:
    • Log Data: IP addresses, browser types, operating systems, internet service providers, referring/exit pages, timestamps, and clickstream data.
    • Cookies and Tracking: We use cookies, pixels, and web beacons to monitor website usage, remember user preferences, and optimize your overall digital experience.
  • Software and License Verification Data:
    • To prevent software piracy, manage active subscriptions, and validate user licenses, our Expert Advisors (including the ZoneStrike Trade Assistant) communicate minimally with our licensing servers. This data may include your MetaTrader terminal account number, license keys, or a unique machine hash. We do not collect your private broker passwords, personal identity records, or actual account balances.

2. How We Use Your Information

We use your data for legitimate business purposes, including to:

  • Process transactions, fulfill software delivery, and maintain active licenses.
  • Provide, personalize, maintain, and upgrade our software tools, news analytics, and educational platforms.
  • Send you critical system alerts, technical updates, security notices, and administrative messages.
  • Deliver marketing communications, newsletters, and promotional materials (you may opt out of promotional emails at any time using the “unsubscribe” link).
  • Identify, investigate, and prevent fraudulent transactions, unauthorized software distribution, or illegal activities.

3. Disclosure and Sharing of Your Information

We do not sell, rent, trade, or monetize your Personal Data with third parties. We may share your information only under the following specific circumstances:

  • Service Providers: We share necessary data with verified third-party vendors who perform vital operational tasks for us, such as payment processors (e.g., Stripe, PayPal), web hosting services, and email delivery platforms.
  • Legal Compliance: We may disclose your information if required to do so by applicable laws, court orders, subpoenas, or valid regulatory demands from government authorities.
  • Business Transfers: If ZoneStrike undergoes a merger, acquisition, corporate restructuring, or asset sale, your personal data may be transferred to the successor entity.

4. Data Security and Retention

We utilize industry-standard administrative, physical, and electronic security measures designed to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed 100% secure.

We retain your Personal Data only for as long as necessary to fulfill the specific purposes outlined in this Privacy Policy, satisfy legal or tax requirements, or resolve operational disputes.

5. Your International Data and Privacy Rights

Depending on your geographical location (such as residents of the UK, EU under GDPR, or Canada under PIPEDA), you may possess specific rights regarding your personal information, including:

  • The right to request access to and a copy of your personal data.
  • The right to request rectification of inaccurate or outdated data.
  • The right to request erasure (“the right to be forgotten”) under certain conditions.
  • The right to restrict or object to certain data processing activities.

To exercise any of these rights, please submit a formal request through our website’s support system.

6. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect modifications to our operational, legal, or regulatory environment. We encourage you to review this page regularly to stay informed about how we safeguard your data.